Privacy Policy
Effective September 24, 2026
Redline Solutions respects the privacy of customers, prospective customers, subcontractors, vendors, and website visitors. This Privacy Policy explains the categories of information we may collect through redlinesolutionsgc.com, why we use it, when it may be disclosed, and the choices available to you.
Information We Collect
We may collect information you voluntarily provide, including your name, phone number, email address, project location, project type, budget range, desired start date, plans or design status, project details, company information, trade or service information, service area, and other information you choose to submit.
Our Subcontractor Portal may collect business and compliance documents such as a signed subcontractor agreement, IRS Form W-9, Certificate of Insurance, and identification documentation. These materials may contain sensitive personal or business information and should be submitted only through the designated onboarding process.
Website and Device Information
Our hosting or service providers may automatically receive technical information such as IP address, browser and device type, operating system, referring or exit page, date and time information, and pages requested. Cookies or similar technologies may be used when enabled by the services operating the website. We do not describe a particular advertising pixel or analytics product here unless Redline actually deploys it.
How We Use Information
We may use information to respond to inquiries; evaluate, design, estimate, schedule, administer, and communicate about construction projects; provide customer service; qualify and administer subcontractor or vendor relationships; maintain tax, insurance, safety, contracting, and payment records; protect our website and business; improve our services and operations; prevent misuse or fraud; and comply with legal, accounting, insurance, and regulatory obligations.
SMS / Text Messaging
If you provide a mobile number and separately choose to receive text messages from Redline Solutions, we may send messages related to your inquiry or relationship with us, including consultation follow-up, appointment reminders and confirmations, scheduling updates, project or service updates, customer support responses, and administrative communications. If you separately consent where required, messages may also include promotional or marketing content.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing goods or services from Redline Solutions. You may opt out at any time by replying STOP to a Redline text or by communicating a clear request to stop through another reasonable method. We may send one final confirmation message after an opt-out request. For assistance, reply HELP or contact us at (903) 602-9785 or Office@redlinesolutionsgc.com. Wireless carriers are not responsible for delayed or undelivered messages.
Mobile Information Sharing
Redline Solutions does not sell mobile phone numbers or text-message opt-in data. We do not share mobile opt-in or consent information with third parties or affiliates for their own marketing or promotional purposes. We may disclose information to service providers that help us operate communications, website forms, hosting, storage, customer service, or other business functions, but only as reasonably necessary to provide those services or as required by law.
Subcontractor Documents
Documents submitted through the Subcontractor Portal are intended for vendor qualification, compliance, contracting, insurance verification, tax and payment administration, safety, and related legitimate business purposes. Access should be limited to Redline personnel and service providers with a business need for the information. Submitting documents does not create an employment relationship, approved-vendor status, or guarantee of work.
Service Providers and Third Parties
We may use service providers for website hosting, form processing, file storage, communications, accounting, legal, insurance, security, and related business functions. Those providers may process information on our behalf. We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate misuse, or complete a business transaction.
Our website may link to independent third parties, including Lyon Financial and HFS Financial. Information you provide directly to a third party is governed by that party's privacy practices and terms, not this Privacy Policy.
Data Security and Handling
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we handle and seek to limit access to people and providers with a legitimate business need. However, no method of internet transmission or electronic storage is completely secure, and Redline Solutions cannot guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including project administration, customer service, subcontractor/vendor records, contracts, insurance, tax and accounting obligations, dispute resolution, legal compliance, and protection of our rights. Retention periods may differ depending on the type of record and applicable requirements.
Your Privacy Rights and Choices
Depending on applicable law, you may have rights concerning personal information about you, which may include requesting access, correction, or deletion and opting out of certain uses. You may submit a privacy request by emailing Office@redlinesolutionsgc.com or calling (903) 602-9785. We may need to verify your identity before completing a request. Some information may be retained where permitted or required for contracts, tax, insurance, legal compliance, security, or other legitimate business purposes.
Redline does not discriminate against a person for exercising privacy rights available under applicable law. If applicable law provides an appeal right and we decline a request, you may ask us to review that decision by replying to our response or contacting the email address above.
Children
This website is intended for adults seeking construction services or business relationships and is not directed to children under 13. Our text messaging program is intended for adults who are authorized to use the mobile number they provide.
Changes to This Policy
We may update this Privacy Policy as our website, services, technologies, or legal obligations change. The effective date above identifies the current version.
Contact Us
Redline Solutions
Phone: (903) 602-9785
Email: Office@redlinesolutionsgc.com